1901 Northwest 92nd Court
Des Moines, IA 50325
Mon - Fri: 7:30am - 5:30pm

Reviews


ABOUT OUR REVIEWS

Our Certified AutoVitals Reviews :: Review Count: 422 :: Average Rating: 87.84% last 6 months

5 star rating
Rollie W. from Indianola, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"quality of work & customer service is great.Even the boss(Ron} took time to talk to us."
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5 star rating
Mike M. from Clive, IA, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"You give the best service, trustworthy, guaranteed work."
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3 star rating
Joyce T. from Ankeny, IA, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"They follow through with that they have quoted and delivered."
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5 star rating
Nick reviewed their last visit on and their testimonial is:
"I've been there once and already recommend them to everyone I encountered through out the day. I've talked to several shops and been to a few and so far none compare to Westside."
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3 star rating
Gwyn O. from Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"good, trustworthy, bit costly, check that ALL the cleaning and vacuuming you paid for has actually been done (last two times it wasn't)"
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5 star rating
Cynthia L. from Des Moines, IA, whose Jeep was in for an auto repair, reviewed their last visit on and their testimonial is:
"Best I have experienced."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"They have done right by me."
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5 star rating
Sally W. from Des Moines, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I was extremely impressed with my first visit. Being a past employee of both Ramsey and Stew Hansen's, I was glad to see that over the years the bar on customer service continues to be raised and that you do an excellent job of fulfilling the customer's expectations."
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5 star rating
Scott from Grimes, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I liked the way we were treated as customers and the service was on point."
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5 star rating
Dennis D. from Adel, IA reviewed their last visit on and their testimonial is:
"good service and excellent work"
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5 star rating
Sue J. from Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"that it's very dependable and honest and that customer satisfaction is very important."
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5 star rating
Terri P. from Windsor Heights, IA, whose Subaru was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Customer service is excellent. Very professional."
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5 star rating
Brian V. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Dependable and consistent quality work. I'm always made aware of work needed and cost impacts that go along with the work. Never any surprises."
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5 star rating
Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"IT'S A WONDERFUL PLACE TO GET YOU VEHICLE PROBLEMS TAKEN CARE OF . THEY DO GREAT WORK AS WELL AS BEING UNDERSTANDING TO YOU NEEDS"
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5 star rating
Steve H. from Windsor Heights, IA, whose Dodge was in for an auto repair, reviewed their last visit on and their testimonial is:
"We always do tell our friends about your great service, honesty, and reliability."
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5 star rating
Dan G. from Clive, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Reasonable prices and good service."
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5 star rating
Wes D. from West Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great place to go."
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5 star rating
Vanessa reviewed their last visit on and their testimonial is:
"Very friendly and informative every step of the way."
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5 star rating
Jason K. from Winterset, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The staff at Westside Auto is top notch. They listen to what I need for my vehicles and keep me informed of what needs to be done to keep my vehicles running at their best but don't pressure me into something I don't want or can't afford at the time. Thanks for keeping me on the road!"
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5 star rating
Carol S. from Urbandale, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"They are friendly to deal with. They recommend repairs or maintenance items but don't push you to have them done."
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5 star rating
Bob K. from West Des Moines, IA, whose Chrysler was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Give auto Pros a try"
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5 star rating
Kelli B. from West Des Moines, IA, whose Jeep was in for an auto repair, reviewed their last visit on and their testimonial is:
"I had a great experience with Westside Auto Pros. The service, so far, seems great and the staff was excellent at answering questions."
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5 star rating
Stacey S. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would tell them that Westside Auto Pros are awesome and very helpful for all your vehicle needs. They even speak with you over the phone when you are 3 hours away and working on your child's car. When you can not be there to help your child Westside Auto Pros are there."
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5 star rating
Travis S. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I've been using Westside Auto Pros for over 10 years because I trust them."
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5 star rating
Scott S. from Grimes, IA, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"Clean facility, friendly knowledgeable staff."
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5 star rating
Sheryl D. from Johnston, IA, whose Nissan was in for an auto repair, reviewed their last visit on and their testimonial is:
"I've been taking my vehicles to Westside for over 12 years. For me, they are more like partners than the guys who repair or maintain my cars. Each employee demonstrates "added value," regardless of the type of job they do."
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5 star rating
Chris S. from Clive, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service, helpful employees, convenient car service."
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5 star rating
Aaron W. reviewed their last visit on and their testimonial is:
"They were great! I got the best greeting I have ever received at a auto shop. They listened took care of my problem. Plus the shuttle service was a real plus."
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5 star rating
Steve H. from Windsor Heights, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"We have told our friends about the quality work you do and have recommended you."
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5 star rating
Andrea reviewed their last visit on and their testimonial is:
"Exceptional customer service. Very friendly & went above & beyond to help."
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5 star rating
Jim F. from Clive, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Reliable, friendly, unsurpassed expertise, know what they're doing, and honest"
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5 star rating
Alyssa reviewed their last visit on and their testimonial is:
"Quality of work was great, quick service. A little pricey for the whole thing (twice as much as quoted by my regular repair shop in Utah, had to stop here en route to Ohio after breaking down. Called my shop for a quote to see how much they would charge just for a comparison) but the service was fantastic."
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5 star rating
Anthony M. from West Des Moines, IA, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great customer service, felt confident in their work, they knew what they were doing, and will take my car there for all future repairs !!!!"
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5 star rating
Jean L. B. from Clive, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I recommend Westside Auto Pros on a regular basis."
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5 star rating
Travis A. from Murray, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great work and Service"
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5 star rating
Rich H. from Grimes, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"great, friendly, fast and excellent work"
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5 star rating
James F. from Clive, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Always my first choice. I trust them, they are honest and fair. I have used them many times, No one is better."
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5 star rating
Kevin H. from Johnston, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Friendly staff, quality service."
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5 star rating
Bobbi Jo K. from Waukee, IA, whose Volkswagen was in for an auto repair service, reviewed their last visit on and their testimonial is:
"High quality service. Their staff explain issues in way that easy to understand. Prices might not be the cheapest in town but the service the extra benefits such as free loaners that make it worth it."
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5 star rating
Barb D. reviewed their last visit on and their testimonial is:
"The customer service is top notch. The fact that they offer to pick up and deliver the vehicle back is a huge plus."
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5 star rating
Max H. from Des Moines, IA, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"They were easy to work with, friendly, and the shuttle was very helpful"
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5 star rating
Brandon reviewed their last visit on and their testimonial is:
"Great service and scheduling. I use them and I'm kind of important!"
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5 star rating
Rebekah reviewed their last visit on and their testimonial is:
"It's not CHEAP but worth the peace of mind. The representatives were patient and transparent with what they were going to do with the car and were incredibly flexible with my wants. I felt very informed and 0 pressure - I would happily take the car back."
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5 star rating
Christopher from Urbandale, IA, whose Isuzu was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent work and customer service. They responded to problems and questions when they said they would. They also go above and beyond to accommodate you if you repair will take several days."
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3 star rating
Ted C. from West Des Moines, IA, whose Chrysler was in for an auto repair, reviewed their last visit on and their testimonial is:
"The work has not been completed. I have not spoken with the tech or to Bryan verbally about the analysis I have paid for before going to my meeting Tuesday 7/21/14"
Ron Haugen
Ron Haugen:
"Ted,

Thank you for the opportunity to diagnose your vehicle. It looks like Bryan has spoken with you since you posted this. Please let me know if you have any further questions.

Ron"
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5 star rating
Travis S. from West Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside provides friendly and knowledgeable service and advice!"
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5 star rating
Thomas B. from El Cerrito, CA, whose Cadillac was in for an auto repair, reviewed their last visit on and their testimonial is:
"Everyone I dealt with was pleasant."
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5 star rating
Al N. from West Des Moines, IA, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"These are honest, hard working people who know their stuff, and care about my car"
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5 star rating
Michele reviewed their last visit on and their testimonial is:
"Highly recommended - service and staff are great - waiting area is extremely nice"
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5 star rating
David C. from Mc Callsburg, IA, whose Chrysler was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great value and fast service."
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5 star rating
June S. reviewed their last visit on and their testimonial is:
"West Side Auto Pros is truly concerned about their customers and doing what is right for them. They are professional, knowledgeable, and provide great service!"
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5 star rating
Sherill W. from Des Moines, IA, whose Geo was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Stellar, competent, punctual and professional--customer service focused"
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3 star rating
Kristin reviewed their last visit on and their testimonial is:
"I would tell them they figured out the issue but claimed my other headlight needed repair when it was just fine. I would not go back."
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5 star rating
Gayla C. from Waukee, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"good service, knowledgeable and helpful staff who go beyond whats required to make sure I'm satisfied and understand problelms/repairs."
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5 star rating
Phil S. from Des Moines, IA, whose Lincoln was in for an auto repair, reviewed their last visit on and their testimonial is:
"THAT IT WAS -SO FAR- EXCELLENT! I AM REALLY PLEASED."
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1 star rating
John B. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"LOL What quality? You can feel my soft brakes and bouncy suspension for $3500.00"
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5 star rating
Becky S. from Lafayette, IN, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great service. Nice people."
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3 star rating
Shaunda M. reviewed their last visit on and their testimonial is:
"Due to the severity of my brake problem, they were able to work me in immediately, even after initially telling me they had no appointments until the next week."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Great service and great staff to work with!"
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5 star rating
Bill P. from Clive, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service and explaination of the needed repair"
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5 star rating
Sue D. from Des Moines, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great customer service. Very professional"
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5 star rating
Carlos V. from Perry, IA, whose Land was in for an auto repair, reviewed their last visit on and their testimonial is:
"Definitely I recommend recommended ."
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5 star rating
Sara Jo M. from Saint Paul, MN, whose Jeep was in for an auto repair, reviewed their last visit on and their testimonial is:
"It was OUTSTANDING. They were professional, friendly, accurate, clean, organized, honest, fast. Truly Impressive service!!"
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5 star rating
Melinda reviewed their last visit on and their testimonial is:
"Awesome! Love the guys up front. Only been there three times and they treat me like I have been there for years. Love the great customer service."
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5 star rating
Dan S. from Des Moines, IA, whose Kia was in for an auto repair, reviewed their last visit on and their testimonial is:
"It's a great place, people are friendly, do great work, which they guarantee, and it doesn't smell like grease in the waiting room. And you can have chips if you want them."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Very clean and comfortable, nice amenities, friendly service."
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5 star rating
Sue D. from Des Moines, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"Very friendly staff. Very professional. Very clean, confortable waiting area"
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5 star rating
Michele B. from West Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Quality work; honest, courteous and friendly staff - overall great experience"
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5 star rating
Daryl C. from Des Moines, IA, whose Dodge was in for an auto repair, reviewed their last visit on and their testimonial is:
"Simply outstanding. Jeff and everyone else I dealt with was very friendly. They shuttled me back to work and picked me up again after work to shuttle me back to the shop. They exceeded my expectations."
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5 star rating
Katy H. from Des Moines, IA, whose Mazda was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great auto body shop - high quality, honest work and friendly, rsponsive customer service."
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5 star rating
Carol S. from Urbandale, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They called with the recommendations on maintenance that need to be performed on my car. Jeff gave me quotes on all the work and his suggest on what needed to be performed first. But there was no heavy sales push to have me do them right now. He told me about the six month payment plan that was available due to the amount of the suggested maintenance. A very friendly place to deal with. The shuttle drivers were polite and friendly too."
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5 star rating
Jeremy G. from Kansas City, KS, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"I was very satisfied with the inspection and how they told what to expect from the truck."
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5 star rating
Benjamin A. from Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I'd say it was excellent work and excellent customer service."
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5 star rating
Mike J. from Johnston, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"We use them, and will continue to use them as long as they continue to provide quality work. Suggest that you try them as well."
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5 star rating
Pat reviewed their last visit on and their testimonial is:
"Have been a customer for many years. Excellent service knowlegeable and frendly employees."
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5 star rating
Brice Van D. reviewed their last visit on and their testimonial is:
"Seemed like a good place to go and I would likely return."
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3 star rating
Ruthann C. from Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Typically everyone is very friendly at Westside Auto Pros. I was disappointed this time, because I scheduled a 1:30 PM appointment and then had to change it. I called the shop to change it to 9:00 AM and I was told it was changed. I called the day before to confirm my appointment and they said they still had me booked at 1:00 PM. It was frustrating because I got off of work specifically to have my oil changed at Westside Auto Pros rather than go somewhere that is open on the weekends. I was able to go today at 7:30 AM, but would have preferred the 9:00 AM time I thought I had booked. :("
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3 star rating
James C. from Clive, IA, whose Pontiac was in for an auto repair, reviewed their last visit on and their testimonial is:
"Iffy quality; had car in Nov 2013 for winter tires. Had to return it twice to get air pressure and TPMS sensors correctly calibrated. April 2014 bought summer tires/rims/TPMS. Tire pressure system failed next day. Returned to fix; had to recalibrate TPMS sensors. Air pressure in tires not set to factory specs......guess I'll have to do it myself rather than return again to get them pressured correctly."
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5 star rating
Bryan T. from Urbandale, IA, whose BMW was in for an auto repair, reviewed their last visit on and their testimonial is:
"I have been a customer of yours for around 5 or 6 years and during that time have always been treated respectfully by your counter people. Jeff, Joe and Bryan are always very accommodating and want to make sure they get the job done right. the service is always excellent, the coffee is always good, and if its hot the Pops always cold.oh and did I mention I love the chocolates!! the drivers that take me home after I drop my car off and then pick me up to come back to the shop are very polite and I enjoy talking with them during our journey. Ron, your group is always taking excellent care of me and never let me down. I was recommended buy a customer of yours and I have referred many people to you as well based on my confidence of your facility. it is good to have one place to go that you know the job will be done right the first time at the price you were quoted on time. Thank you so much"
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5 star rating
Travis S. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I trust their recommendations and advice!"
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5 star rating
Jimmy reviewed their last visit on and their testimonial is:
"Westside Auto Pros have a clean shop, provide honest advice, and most importantly provide quality service."
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5 star rating
Craig B. from Marion, IA, whose Nissan was in for an auto repair, reviewed their last visit on and their testimonial is:
"Way to work with"
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5 star rating
Peter M. from West Des Moines, IA, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"Take your car to these guys - they will only do what is needed and are trustworthy in their advice and relationships with their customers."
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5 star rating
Dennis J. from Clive, IA, whose Infiniti was in for an auto repair, reviewed their last visit on and their testimonial is:
"Attentive, professional staff who found the problem and fixed it. Reasonable cost and very quick turnaround time."
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5 star rating
Rob H. from Humeston, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I have been pleased to this point."
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5 star rating
Scott W. from Colfax, IA, whose Mitsubishi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I am a repeat customer, have had several different vehicles serviced at Westside Auto Pros over the years, and have nothing but good things to say about every time I've been there. A geat shop and a great team of folks there who seem happy, and to care about what they do."
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5 star rating
Sue J. from Des Moines, IA, whose Chevrolet was in for an auto repair, reviewed their last visit on and their testimonial is:
"This was the first time my car was serviced at your shop. Although there was a problem that came up after getting my car back I found that there was a quick response to take care of the problem and have my car ready even though it was after hours. I appreciate that my problem was looked upon as their problem and needed to be fixed ASAP. You don't find many places that take pride in ownership and that customers come first like Westside Auto."
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5 star rating
Katy H. from Des Moines, IA, whose Mazda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent service on all levels!"
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5 star rating
Jane L. from Des Moines, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"very good - though when I first started getting the middle oil change you used to wash my car and the last year or so that has been obsoleted....it was a very nice perk"
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5 star rating
Ben A. from Des Moines, IA, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"I'm a relatively new customer, but I'd say the quality is "concierge level." Bu which I mean everyone I've dealt with has gone the extra mile."
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5 star rating
Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great service, friendly staff. Always keep me informed of what needs to be done, options and costs."
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5 star rating
Stacey S. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would tell them that the service at Westside Auto Pros is just awesome they care about there customers and the vehicles they repair. They go out of there way to make customers very happy. Thanks for all you do at Westside Auto Pros."
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5 star rating
Tyler S. from Adel, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They were very thorough and honest. Jeff D. was great. I think I finally found a long-term auto mechanic."
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5 star rating
Danielle G. from Urbandale, IA, whose Chrysler was in for an auto repair service, reviewed their last visit on and their testimonial is:
"That they did a great job and were very helpful. The shuttle Svc was great & it was extremely easy to get a loaner car so we didn't have to change our schedule at all. The price was higher than a previous estimate but they also performed more repairs & the addl services were worth the price."
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5 star rating
Melinda M. from Altoona, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"That your business is awesome! Customer service is excellent."
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5 star rating
Stan M. from Altoona, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"It's the cleanest most organized, most customer oriented auto shop I've ever seen. Great people, great service and great products!"
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5 star rating
Michele B. from West Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very good - no problems - great staff"
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5 star rating
Tonya L. from Albia, IA, whose Volkswagen was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would tell them Auto Pros is professional, punctual,has competitive pricing, and I trust them to work on all my vehicles, in particular my foreign car. I also enjoy the free shuttle service and comfy waiting room."
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5 star rating
Eric J. reviewed their last visit on and their testimonial is:
"They do great work and provide superior customer service to anywhere else in the Des Moines metro. I went in for new wiper blades before a long road trip. Not only did Jeff replace them, he topped off my washer fluid too. Thank you Jeff!"
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5 star rating
John S. from Clive, IA, whose Mitsubishi was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great quality of work and customer service."
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5 star rating
Kellie reviewed their last visit on and their testimonial is:
"I feel comfortable that I'm being quoted a fair price. I have no complaints on the quality of work."
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5 star rating
Jessica from Urbandale, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"That you have the expertise to find solutions for all makes & models. The service is done in a professional manner, and before thework is done, you will get your price quote...so no surprises"
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3 star rating
Keith B. from Bondurant, IA, whose Chrysler was in for an auto repair, reviewed their last visit on and their testimonial is:
"Work was done in a timely manner. Power steering fluid was low and a leak was discovered. Service Tech showed me, and said he would email estimate to fix and that never happened. Windshield wipers that were bragged about on TV are not good. They are worse than the old ones they replaced. I was disappointed overall"
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5 star rating
Steve D. from Urbandale, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Customer Service was above and beyond. The work quality was even better."
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5 star rating
Reid B. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Clean friendly environment. They explain everything up front, so there are no surprises."
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5 star rating
Dorism reviewed their last visit on and their testimonial is:
"Honest appraisals, good value for the money, great customer service"
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5 star rating
Chris B. from West Des Moines, IA, whose Mazda was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great expirience, truly fast and friendly, Ron rocks it on Great Day. Great Day got me into your store and I'm glad they did."
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5 star rating
Katy H. from Des Moines, IA, whose Mazda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great auto body shop. Staff are clearly knowledgeable,but more importantly they explain the services/issues in a way that is understandable without being condescending. Fantastic customer service - very friendly and helpful."
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5 star rating
Mike M. from Clive, IA, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"I bought a car on craigslist, big mistake. I was lucky enough to find Westside Auto to bring this mistake back to life. They have been there for the last few months to handle everything that has gone wrong. They even replaced a water pump that failed that was installed by someone else and honored the guarantee. I would recommend Westside to anyone with no reservation. Joe, Jeff and the entire staff are great, they are the best !!"
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5 star rating
Jodi P. from Clive, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"I have sent many friends there. Honest good quality work."
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5 star rating
Mike reviewed their last visit on and their testimonial is:
"Prompt service provided on a drop in service request by friendly employees."
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5 star rating
Ruth H. from West Des Moines, IA, whose Honda was in for an auto repair, reviewed their last visit on and their testimonial is:
""Terrific! Check them out for yourself.""
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5 star rating
Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Exceptional service, always friendly and helpful."
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5 star rating
Helen L. from Clive, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very good and personable"
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Good Work and good service. Knowledgeable staff."
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5 star rating
Jonathan D. from Des Moines, IA, whose BMW was in for an auto repair service, reviewed their last visit on and their testimonial is:
"It's an awesome shop and there extremely honest."
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5 star rating
Dave W. from Altoona, IA, whose smart was in for an auto repair, reviewed their last visit on and their testimonial is:
"Outstanding customer service, repaired in timely and prompt manner. Quality job !"
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5 star rating
Roger B. from Altoona, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They did an outstanding job."
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5 star rating
Susan S. from West Des Moines, IA, whose Saturn was in for an auto repair, reviewed their last visit on and their testimonial is:
"Honest. Good at explaining what is wrong with car in context of what should be acceptable (e.g., tire tread, spark plug "firing"). Friendly. Everyone seems so happy to work there, and happy employees = happy customers."
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5 star rating
Terry R. from Urbandale, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Good, friendly and helpful"
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"professional - efficient -"
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5 star rating
Teri D. from Pleasant Hill, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside Auto Pros Auto Repair is extremely thorough and all employees very professional. I love the fact that the service department gives you the details, lets you have time to mull over the issues, and come to your own decision on what to do without any high pressure tactics. I would recommend Westside Auto Pros to all my friends."
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3 star rating
Melodie P. from Des Moines, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The costomer service was very good. I think that they charge a little too much for labor but they took good care of me while my car was being worked on"
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5 star rating
Steve B. reviewed their last visit on and their testimonial is:
"They did and good job and the quote was accurate."
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5 star rating
Ron M. from West Des Moines, IA, whose Mazda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Fast, courteous service but above all honest service, no tricks, no BS."
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5 star rating
Andrew Z. from Des Moines, IA, whose Pontiac was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great experience very helpful navigating me through my repair."
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5 star rating
Michael G. from Ankeny, IA, whose Chevrolet was in for an auto repair, reviewed their last visit on and their testimonial is:
"Shop is a little hard to find but service is awsome"
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5 star rating
Al P. from West Des Moines, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"Good work. Excellent staff."
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5 star rating
Mike C. from Urbandale, IA, whose Honda was in for an auto repair, reviewed their last visit on and their testimonial is:
"I have been a long time customer here - they keep my car going strong! Repairs are always made fast and reliably."
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5 star rating
Ruth H. from West Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Professional, pleasant waiting area, knowledgable"
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5 star rating
Reid B. from West Des Moines, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"They are up front and honest about the repairs without trying to over sell you on things you don't need."
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5 star rating
Tom M. from West Des Moines, IA, whose Acura was in for an auto repair, reviewed their last visit on and their testimonial is:
"That I'm disappointed that I hadn't discovered you earlier."
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5 star rating
Meg M. reviewed their last visit on and their testimonial is:
"I would refer them"
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5 star rating
Patty G. from Altoona, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent service, polite and helpful staff, eager to help and apologetic when left on hold too long."
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5 star rating
David C. A. from Des Moines, IA, whose Pontiac was in for an auto repair, reviewed their last visit on and their testimonial is:
"Excellent customer service, dealing with one service advisor is a plus. Jo demonstrated superior customer services an worked with me until the problem was solved."
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5 star rating
Charlotte W. from West Des Moines, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Extremely pleasant, helpful and honest."
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5 star rating
Heather G. from Ankeny, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They do great work and are really good at explaining what has been done."
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5 star rating
Tl S. , whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The value was excellent. The work performed was exactly what was quoted and reviewed with me prior to any work being done."
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5 star rating
Cindy reviewed their last visit on and their testimonial is:
"A good place to take you're car for repair"
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5 star rating
Dan S. from Des Moines, IA, whose Kia was in for an auto repair, reviewed their last visit on and their testimonial is:
"It was great and the employees were very nice and helpful. I went in, told them what I needed, they gave me an estimate of how much it would be and 15 minutes later I was paid and back in my car."
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5 star rating
Bill H. from Clive, IA, whose Audi was in for an auto repair, reviewed their last visit on and their testimonial is:
"Westside was very professional and accommodating."
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5 star rating
Melinda M. from Altoona, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Awesome! I went to work that day and told everyone about the great customer service."
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5 star rating
John T M. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"very through work. My SUV drives like new. Very happy"
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5 star rating
Annie M. from Clive, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Professional, clean, safe, I'll never have to go anywhere else!"
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5 star rating
Al P. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I've had good service, no follow-on problems, and a great staff."
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5 star rating
Mary Ann J. from Johnston, IA, whose smart was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great service, very helpful, and know their stuff!"
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5 star rating
Stacey S. from Des Moines, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"I would and do tell everyone how great the service is with Westside Auto Pros they care for their customers and their vehicles. Awesome job."
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5 star rating
Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair, reviewed their last visit on and their testimonial is:
"great service, reasonable prices"
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5 star rating
Pk reviewed their last visit on and their testimonial is:
"I would tell them that they were very timely repairing my car and got the job done when they said they would, despite being short staffed one day. They fixed the problem I had with my car and it runs great again! They have the best service I've ever had! I talked to the same two guys on the phone and they explained the situation with my car well. They did not treat me like a woman that knows nothing about cars, but at the same time they did not all over my head, I really appreciated that. They seem to have excellent communication between staff there. Also, they have a lovely lobby and is a lot of fun to visit."
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5 star rating
Pk reviewed their last visit on and their testimonial is:
"I would tell them that they got the work done in a timely manner, despite being short staffed one day. The shop fixed the problem I was having and my car runs great again. Their service is the best. I appreciated how I talked to one or two people on the phone and they communicate between staff well. Jeff and Joe explained what was going on with my car in a way that I understood and treated me well (they did not treat me like a woman who knew nothing about cars! But also did not talk over my head). The lobby is very nice also."
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5 star rating
Scot B. from Johnston, IA, whose Dodge was in for an auto repair, reviewed their last visit on and their testimonial is:
"Always do a good job."
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5 star rating
Suzanne T. from Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Exceptional.! Top notch team that goes above the call of duty. I will drive the extra distance and plan on purchasing the oil packages on my next visit. One way they help you save money."
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5 star rating
Wendy S. from Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Customer service was amazing!! Friendly and knowledgeable. I will definitely be coming back."
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5 star rating
Kate W. from Clive, IA, whose Saturn was in for an auto repair, reviewed their last visit on and their testimonial is:
"The customer service and repair work were great! BUT, no one called to tell me my car was fixed. I finally called 15 minutes before closing to be told that it was indeed ready to be picked up."
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5 star rating
Joann L. from Altoona, IA, whose Suzuki was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They had good customer service, and prompt handling of the need."
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5 star rating
Jorunn M. from Waukee, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great customer service! I was glad they were open at 7:30am, and even slightly before. I didn't have an appointment and they fit me right in. They were happy to search for the best solution for my car's problem, and also found a great price. I would highly recommend Westside to anyone I know. It's located off the beaten path, but it was fantastic!"
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5 star rating
Christian H. from Johnston, IA, whose GMC was in for an auto repair, reviewed their last visit on and their testimonial is:
""I have had my wife's car and my truck serviced here and they were reasonable with pricing and able to get me in quickly to get the work done. Nice guys, too.""
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5 star rating
Jason M. from Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Awesome! Communication is great, and always gets the job done."
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5 star rating
Jayson G. reviewed their last visit on and their testimonial is:
"Very committed to making sure their customers leave happy"
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5 star rating
Eldon R. reviewed their last visit on and their testimonial is:
"Your analysis and repairs are comprehensive and effective. Top notch mechanics and service people."
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5 star rating
Rajesh N. from West Des Moines, IA, whose Audi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Professionalism is what you will see at the reception and they sound very skill full people"
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5 star rating
John P. from Clive, IA, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"excellent service & vehicle knowledge"
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5 star rating
Michael G. from Clive, IA, whose Chrysler was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great communication, provided me with options for payment and completed my repairs in the time they said they would."
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5 star rating
Bill E. from Clive, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"As always, great customer service and attention to details."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"good customer service. also very friendly staff"
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5 star rating
Kori E. from Clive, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Customer service was great!"
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5 star rating
Amanda P. from West Des Moines, IA, whose Saturn was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great staff- very friendly and knowledgeable! Car repairs were done in a few days and no problems to report yet."
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3 star rating
Tim O. , whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Customer service was great in the morning, Jeff was great, and the driver to my work Wade was excellant. I was very dissapointed that my car wasn't done when promised or called and told it won't be ready. It was supposed to be done at 3:30 and I left there at 4:30. It was just an oil change,"
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5 star rating
Jean H. from West Des Moines, IA, whose Mercedes-Benz was in for an auto repair, reviewed their last visit on and their testimonial is:
"Service was exemplary. Very helpful and worked car in even though very busy."
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5 star rating
Libby B. from Des Moines, IA, whose Hyundai was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Ron and his crew are very honest and dependable folks. Their turnaround time is great and the overall service is wonderful."
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5 star rating
Dave P. from West Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would assure them that the staff is courteous and knowledgable. The shop stands behind their work and will go to any lengths to make the repairs/services needed right and completed in a timely manner. They go over and above to be sure the customer is taken care of and pleased with the work they do."
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5 star rating
Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent service.Friendly proffesional staff. they always call before going ahead with additional work.They also let me know about upcoming maintanence needs."
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5 star rating
Dave reviewed their last visit on and their testimonial is:
"Absolutely the place to go for maintenance and repairs! Very courteous, accurate customer service. Shop work performed by trained, certifies technicians and specialists. Ron takes pride in his shop and wants things done correctly."
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5 star rating
Mike K. from West Des Moines, IA, whose Chevrolet was in for an auto repair, reviewed their last visit on and their testimonial is:
"I found a mechanic who gives good service that I can trust."
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5 star rating
Alison N. from West Des Moines, IA, whose Mazda was in for an auto repair, reviewed their last visit on and their testimonial is:
"They explained to us in detail the repairs that needed to be completed on our van. All the guys were very patient with me (and my cranky toddler). The free shuttle was fantastic! We are returning this week to complete the repairs suggested, which is very reasonably priced compared to our mechanic from our hometown. ($800 less in fact). We will definitely be using Westside Auto Pros for repairs and maintenance."
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3 star rating
David reviewed their last visit on and their testimonial is:
"The customer service and professionalism was exceptional, always appreciated in today's world. I've only been to Auto Pros once for an oil change, and the price was a little higher than a chain, but as long as the work and service are also a higher standard (and noticeably honest), then the cost is a trade-off. I'll be back to give them a few more shots to win me over completely."
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5 star rating
Mary Ann J. from Johnston, IA, whose smart was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great customer service love the details in your service and the knowledge of your staff."
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5 star rating
Don H. from Urbandale, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"My daughter loves the popcorn that comes with an oil change"
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3 star rating
Penny reviewed their last visit on and their testimonial is:
"Very high quality work"
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5 star rating
Jim M. from West Des Moines, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The BEST there is!"
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5 star rating
Ron M. from West Des Moines, IA, whose Mazda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent service, real professionals, highly recommended."
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5 star rating
Susan S. from West Des Moines, IA, whose Saturn was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Friendly and honest. You are greeted warmly. Repairs and associated charges are communicated clearly. They also tell you what you don't need, so you know the check was thorough and that they are not doing unnecessary work."
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5 star rating
Travis S. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would highly recommend Westside. I have been a happy customer for over 10 years."
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5 star rating
Ken B. from Urbandale, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"exceptional customer service. Doesn't feel like an auto repair shop rather the way a customer service shop should treat some and function."
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5 star rating
Karen S. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Awesome"
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5 star rating
Susan G. from Clive, IA, whose Oldsmobile was in for an auto repair, reviewed their last visit on and their testimonial is:
"Excellent! I don't know anything about cars but the people at Westside always made sure I understood what was being done without making me feel like an idiot. Also I trusted them to do the right job and not some extra work that pads the bill. Great service trustworthy, respectful...perfect in my opinion!"
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5 star rating
Karen D. from West Des Moines, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"BEST OF THE BEST!!!"
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3 star rating
Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"high quality, but they always seem to find a "problem""
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5 star rating
Mariah S. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Absolutely amazing. Well be going there from now on!"
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5 star rating
Ray G. from Urbandale, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very thorough a honest."
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5 star rating
Karina S. from Urbandale, IA, whose Toyota was in for an auto repair, reviewed their last visit on and their testimonial is:
"I received excellent customer service and a fully detailed explanation of problems, prices, and my options."
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5 star rating
Mandy E. reviewed their last visit on and their testimonial is:
"I would tell them I was pleased with the friendliness of the staff, the convenience of the shuttle service, and even though I didn't have a reservation they were able to fit me in that day, which actually made me feel like they really valued my time and business."
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5 star rating
Sue A. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very professional. Attention to detail. Very knowledgeable starting with the person who answers the phone and everyone else too"
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5 star rating
Mike J. from Johnston, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"I already tell friends about the service at Westside Auto."
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5 star rating
Craig S. from Clive, IA, whose Infiniti was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside Auto is a very customer oriented organization that provides quality service in an especially welcoming atmosphere."
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5 star rating
Jason M. from Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service, great customer service."
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3 star rating
André reviewed their last visit on and their testimonial is:
"Fine; however, do you not vacuum out the vehicles anymore?"
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5 star rating
Kim S. from West Des Moines, IA, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"Honest, trustworthy, professional"
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5 star rating
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair, reviewed their last visit on and their testimonial is:
"go to westside"
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5 star rating
Teri D. from Pleasant Hill, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I experienced Westside Auto Pro's exemplary customer service for the first time when I needed to use my AAA and their service technician arrived prior to the schedule that AAA had told me. That followed through to my personal visit to the shop. Westside Auto Pros does everything they can to make you feel like you are their only and most important customer. They keep you informed and up to date with what is going on with your vehicle. Dan was extremely helpful and considerate when trying to explain an extreme intermittent problem. Wade was absolutely wonderful shuttling me back and forth to work. If you are looking for a great shop....this is the one. Takes care of your auto and you!"
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5 star rating
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair, reviewed their last visit on and their testimonial is:
"Excellent diagnostics and service. Timely repair. Provide ride and paid for rental for extra day. Repair cost.reasonable. Vehicle seems to always run extra smooth when repair completed."
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5 star rating
Amy S. from Fountain, CO, whose Volkswagen was in for an auto repair, reviewed their last visit on and their testimonial is:
"I was extremely happy. We are from out of town and were treated wonderfully."
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5 star rating
Rob D. from West Des Moines, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"That there is none better! That WSAP is the best... thorough, friendly and fair!"
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5 star rating
Karl E. from Urbandale, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside Auto Pros has always been friendly, accurate and honest to work with. Top notch, and that is hard to find in this day and age.."
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5 star rating
Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I always get exceptional service"
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5 star rating
David H. from Windsor Heights, IA, whose Lexus was in for an auto repair, reviewed their last visit on and their testimonial is:
"Very good shop. Staff are friendly and accommodating."
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5 star rating
David A. from Des Moines, IA, whose Pontiac was in for an auto repair, reviewed their last visit on and their testimonial is:
"Excellent"
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5 star rating
Bill H. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I have strongly recommended this shop over the last couple of decades."
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5 star rating
Junior C. from West Des Moines, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"auto pros are fast and on point with repair's."
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3 star rating
Eldon R. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"It is clear West Side Auto Pros works hard to maintain good customer service, and a quality repair standard. I've been a customer of many repair shops and dealerships over the years, and West Side has proven to be the best of them. Sound repair advice, pays close attention to the details."
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5 star rating
Barbara R. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Make that appointment!"
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5 star rating
Mark B. from Grimes, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"This is a very good shop, nice staff, and excellent waiting area. They are professional and don't try to push any service on you. There were a lot of small things that made my experience very pleasant."
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5 star rating
Monica V. from Des Moines, IA, whose Mazda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"It was great. This was a difficult time for me knowing my car needed repairs and they worked with me and make the process simpler. I was at ease during the whole process."
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5 star rating
Cynthia M. from Johnston, IA, whose Hyundai was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are always courteous, respectful and timely. I know my car will be fixed right, the first time."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"I always tell them the service is very good and the quality of work is, also. I also tell them WAP keeps lookout for problems before you get stranded at the side of the road."
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5 star rating
Troy K. from West Des Moines, IA, whose Audi was in for an auto repair, reviewed their last visit on and their testimonial is:
"I have taken my vehicle there many times and have had no trouble. Great service and the car service similar to a dealer is a plus."
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5 star rating
Dave T. from Urbandale, IA, whose Kia was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Top notch"
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5 star rating
Lynne reviewed their last visit on and their testimonial is:
"I received wonder service by very knowledgeable staff and big thing for me was treated with respect"
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5 star rating
Jay O. from Ames, IA, whose Chevrolet was in for an auto repair, reviewed their last visit on and their testimonial is:
"The staffing, shop, and maintenance are always exemplary. A more accurate estimate of work done would be nicer."
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3 star rating
Shaunda M. from West Des Moines, IA, whose Nissan was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great customer service"
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5 star rating
Kate N. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"i would recommend to go there"
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5 star rating
Deb W. from Urbandale, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Awesome !!!!!"
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5 star rating
Bill E. from Clive, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"As always, perhaps not the cheapest, but definitely the best."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Service is great! I can't say enough about the kind, courteous service of Eric and Wade. They are a large part of what keeps me coming back."
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5 star rating
Jordan N. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are a great shop, I would feel comfortable sending anyone there."
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5 star rating
Sarah S. reviewed their last visit on and their testimonial is:
"The customer service was the most excellent that I have ever experienced with an auto repair shop. I felt as if I was walking into the lobby of a doctor's office because of the friendly, nicely dressed staff and the immaculate lobby area! I was a walk-in visit and they took care of me right away despite being very busy."
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5 star rating
Hilary L. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Nice shop great people honest excellent service"
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5 star rating
Barbara C. from Urbandale, IA, whose Oldsmobile was in for an auto repair, reviewed their last visit on and their testimonial is:
"Reliable work. Straight-forward and honest about repairs needed. Excellent customer service."
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5 star rating
Brenda W. reviewed their last visit on and their testimonial is:
"Westside Auto Pros does great work and backs it up with their warranty. I also really appreciate their friendly, helpful staff and price matching, as well as their ability to drop me off and/or pick me up."
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3 star rating
Rod T. from Des Moines, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are really good at coming up with a million things wrong with your car. They are bad at giving you an idea of the severity of things wrong. It would be nice to hear a company tell me how long I could wait on stuff figuring I will be back eventually. That shows they care."
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5 star rating
Paul S. from Carlisle, IA, whose Chevrolet was in for an auto repair, reviewed their last visit on and their testimonial is:
"GO, your shop is beautiful, your Person's at the front desk, your FRONT line, professional yet user friendly! Even though I knew the "Specialist" that worked on my car, He (Jeff) , made my car drive better than when I bought it! I absolutely love the shop . Thank you JOE, absolute professional. You guys, and gal, ROCK."
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5 star rating
Jen K. , whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Did good work, and recommended I check into my warranty before getting another repair that would cost me $1,000. I appreciated they let me know I might not have to pay for something."
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5 star rating
Michelle J. from West Des Moines, IA, whose Acura was in for an auto repair, reviewed their last visit on and their testimonial is:
"Actually, I had been to the shop for my last oil change and another repair. The guys who drive you to and from pick up were all very nice. I had not received particularly good customer service while in the store though. Not bad, just absolutely indifferent. I can't stand indifference. This was my second chance visit. The personnel in the office was different than my last visit and much more inviting and friendly. Glad I gave the team a second chance. The atmosphere was much more friendly and caring. Thank you! Being able to talk to someone at 8:00pm on a Sunday evening means a lot to a single mother of three. That was a huge plus!"
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5 star rating
Robert M. from West Des Moines, IA, whose Nissan was in for an auto repair, reviewed their last visit on and their testimonial is:
"very fast, professional, talked to me about everything before doing the work, had exact dollar amount breakdown for all. Would highly recommend them"
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5 star rating
Brandon S. reviewed their last visit on and their testimonial is:
"This was a great first experience for me with using a trusted shop other than a dealership. I will definitely be returning."
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5 star rating
Helen L. from Clive, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Use them, no question:)"
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5 star rating
Traci G. from Des Moines, IA, whose Dodge was in for an auto repair, reviewed their last visit on and their testimonial is:
"Dan explained the repairs that would be needed, and also what was recommended for other maintenance needs. I will return to Westside to have the maintenance done because I feel I can trust them."
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5 star rating
Melissa H. from Ankeny, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The service at Westside is friendly and thorough. I trust them to maintain and repair my vehicles."
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5 star rating
Dan P. from Dexter, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I had a really good experience!"
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5 star rating
Carmen K. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"You are good but expensive."
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5 star rating
Jodi P. reviewed their last visit on and their testimonial is:
"Gerat! Can always count on good quality repair and customer service"
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5 star rating
Steven B. from Clive, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I'm new to the area and needed a reliable and trustworthy place to go to. The reviews online were great so I gave them a try. My service took less than an hour, they cleaned the entire interior, and even left a bag of microwave popcorn for me. Top notch!!"
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5 star rating
Jmayoros reviewed their last visit on and their testimonial is:
"I have great confidence in Westside to do the job right. I have used them now for 7 years for that reason."
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5 star rating
Louie S. from Windsor Heights, IO, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"These guys do a really great job; Westside Auto Pros is upfront about repairs and can be trusted to fix whatever problem you have with your vehicle. Their shuttle service is prompt and efficient and their customer service is friendly and available. A+"
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5 star rating
Jodi P. from Clive, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"West Side Auto Pros have serviced us very well. we love the care, honesty and attention they give us as customers. The quality of the work is always top notch"
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5 star rating
Rita O. from Des Moines, IA, whose Ford was in for an auto repair, reviewed their last visit on and their testimonial is:
"Very thorough - I am confident that they fixed everything that was wrong with my vehicle and the service was excellent!"
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5 star rating
Erwin E. F. from Ankeny, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"WS Auto is an excellent independant service shop not beholding to a major auto firm. I moved from their area in 2003 and did not find a dealer/shop I was comfortable with so even thought they were 20+ miles from my present location, I found it to my satisfaction to return to WS Auto. I am very pleased with their their knowledgable service personnel and friendly staff."
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5 star rating
Lynn reviewed their last visit on and their testimonial is:
"Excellent customer service, knowledgable staff, thorough repairs & maintenance."
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5 star rating
Wesley D. from West Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"High quality service. Very accomodating. I am temporarily homebound and they picked up my car, worked on it and returned it in short order."
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5 star rating
Karen D. from West Des Moines, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"yes and have already suggested to 2people"
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Great service, friendly, helpful"
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5 star rating
Jim S. from West Des Moines, IA, whose Lincoln was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I'd tell them you offered me a ride home and offered to pick me up when my car was completed and that I was happy with my first experience with you. Also, everyone there was exceptionally polite!"
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5 star rating
David D. G. from West Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very professional, very honest and trustworthy"
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5 star rating
Joshua T. from West Des Moines, IA, whose Dodge was in for an auto repair, reviewed their last visit on and their testimonial is:
"Professional and great service."
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5 star rating
Kylee B. from Clive, IA, whose Acura was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very friendly and fast but quality work."
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5 star rating
Mark B. from Urbandale, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"You can't ask for any better service or personal attention."
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5 star rating
Erik S. from West Des Moines, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I got my problem solved and it was fixed quickly and with a fair price."
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5 star rating
Dan Boyer/jean P. from Grinnell, IA, whose Audi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I will recommend them."
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5 star rating
Paul S. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Give them a try. It was my first visit and they did a good job."
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5 star rating
Jeff S. from Ankeny, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Good work and customer service at a fair price."
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5 star rating
Ron H. from Grimes, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent in all respects"
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5 star rating
Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service. convenience of pick up and delivery. Communication of any needed service/parts is excellent."
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5 star rating
John S. from Clive, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They almost always get it right the first time. You pay a little more, but you also get more for your money."
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5 star rating
Riick L. from Clive, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Friendly prompt service.. nice comfortable waiting area with free beverages"
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5 star rating
Karen K. from Clive, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Awesome service, great customer relations"
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5 star rating
Sarah D. from Granger, IA, whose Subaru was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great customer service. The shuttle and loaner car program is invaluable to me. Thank you!"
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5 star rating
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Timely solutions to repair problem."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Honest and dependable, top notch service!"
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5 star rating
Jessica from Urbandale, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are professional and their amenities are awesome! Those little things they do extra are what makes them my choice over other auto shops in the area."
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5 star rating
Jane L. from Des Moines, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They treat you like real people - friendly honest and helpful"
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5 star rating
Brenda reviewed their last visit on and their testimonial is:
"Friendly , customer focused"
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"Great service, didn't respond about my car being done well though. If you call in its fine. Suspension is pricey though, quoted 1,000 for rear suspension that cost me 380 and only an afternoon."
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5 star rating
Mary C. , whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The quality of work performed at Westside Auto Pros is excellent and the customer service is outstanding."
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5 star rating
Paul C. from Waukee, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"High quality work at a fair price. They fix it right the first time. Excellent customer service."
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5 star rating
Dave reviewed their last visit on and their testimonial is:
"No issues. Timely & quality service."
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1 star rating
Maria reviewed their last visit on and their testimonial is:
"Nine times out of ten, good customer service; however today was the exception. Poor customer service provided by front staff as well as owner."
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1 star rating
Kevin reviewed their last visit on and their testimonial is:
"I feel that the quality is good, but the charges seem to always be high. I have started using other shops due to the costs."
Ron Haugen
Ron Haugen:
"Kevin, thank you for your time. We understand that some shops provide cheap repairs and we have certainly investigated how they accomplish this. The safety and reliability of your vehicle remains out top priority and because of this we continue to employ only Certified Master Technicians as well as purchase and use parts of high quality. Repairing vehicles to that standard does add a little to the cost but most of our customers desire that level of repair. Again, I really do appreciate your feedback. Ron Haugen, Owner."
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5 star rating
Luis M. from Corsicana, TX, whose BMW was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I will have to wait for drive to Texas and back before I am able to comment on quality of work"
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5 star rating
Phil B. from Urbandale, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Nobody better. They truly care about you and your car!"
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5 star rating
Phil reviewed their last visit on and their testimonial is:
"Very pleased and impressed at the extra attention to detail like vacuuming my vehicle and the popcorn."
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5 star rating
Phil B. from Urbandale, IA, whose Chrysler was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great, friendly genuine people who truly care about you and your vehicle. You know it will be fixed or maintained right!"
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5 star rating
Eric W. from Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They do it right the first time. They explain in detail the repairs and issues that require attention."
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5 star rating
John S. from Clive, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside almost always fixes the problem the first time. I rarely need to take a car back for the same problem."
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5 star rating
Jason M. from Des Moines, IA, whose Acura was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Superb. I have three vehicles routinely maintained there. Everyone's been great over the years!"
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5 star rating
Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very honest, explained clearly what repairs needed to be done. And short wait time."
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5 star rating
Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are honest, they explain things clearly and quick with repairs."
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5 star rating
Lynette K. from Des Moines, IA, whose Subaru was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service, friendly and efficient, and good price."
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5 star rating
Josh A. from West Des Moines, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Exceptional service- up front and open"
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5 star rating
Kellie F. from Cumming, IA, whose Subaru was in for an auto repair service, reviewed their last visit on and their testimonial is:
"From my experience, I've been treated fairly and the prices are reasonable."
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5 star rating
Travis S. from West Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside is a trusted, knowledgeable and clean shop."
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5 star rating
Denise reviewed their last visit on and their testimonial is:
"Fair price and thorough job. able to get my car in and repaired in a decent time frame."
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5 star rating
Anonymous reviewed their last visit on and their testimonial is:
"They were friendly and fair. They could not find anything with my car, so they told me that instead of making up a problem so they could make a dollar. They were also $50 cheaper on fixing a headlight than any other place I had found."
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5 star rating
Rita B. from Earlham, IA, whose Subaru was in for an auto repair service, reviewed their last visit on and their testimonial is:
"nice people, short wait time, good service"
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5 star rating
Marvin M. from Urbandale, IA, whose Plymouth was in for an auto repair service, reviewed their last visit on and their testimonial is:
"great service; always solves the problem"
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5 star rating
Gary reviewed their last visit on and their testimonial is:
"Discussed WAP yesterday with my third referral (LOTS of dissatisfacion out there with auto repair companies - this comes up a LOT) . Advised him of my satisfaction with quality of repairs, speed of service, and communication when potential problems arise during appointment."
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5 star rating
Dorism reviewed their last visit on and their testimonial is:
"Excellent - this is the place to go for expert repair, value and shuttle service."
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5 star rating
Jodee I. from Johnston, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service and HONEST! I don't worry that I won't get treated fairly because I know I can count on great service."
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5 star rating
Gary reviewed their last visit on and their testimonial is:
"Already verbally recommended you to co-workers as a high-quality place to go for forward looking repairs and quality of repairs and service."
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5 star rating
Ashley from Urbandale, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They keep you informed with what is going on with your vehicle."
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5 star rating
Cathy O. from Winterset, IA, whose Saturn was in for an auto repair service, reviewed their last visit on and their testimonial is:
"WAPAR is very professional with quality workmanship."
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3 star rating
Sarah D. from Granger, IA, whose Subaru was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Excellent customer service, and they've always done a great job."
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5 star rating
Don W. reviewed their last visit on and their testimonial is:
"I was very pleased with the entire experience."
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5 star rating
Libby B. from Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"It isn't necessarily the 'cheapest' place in town, but WAP does not gouge its customers either. They are fair, they do good work and they will only do the work you request. They are honest about what needs immediate attention and what can wait - which is great for a family on a budget who may need some time to set aside the needed funds for a more expensive service or repair. And their front office people are great - they know their regular customers; are always friendly; and provide great customer service."
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5 star rating
Denise C. from Johnston, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"EXCEPTIONAL. VERY PROFESSIONAL. KIND EMPLOYEES."
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5 star rating
Matt reviewed their last visit on and their testimonial is:
"Great job done on my car and I got it back cleaner then I dropped it off!"
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5 star rating
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"High quality work, honest, and dependable."
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5 star rating
Sheila reviewed their last visit on and their testimonial is:
"I have referred cust to your business. Most of the time it is a welcoming experience. There has been a situation that I feel the employee must have been under some stress the way he responded and in a very loud controling voice. To be honest, it hurt because I have been bringing cars to Ron for many many years."
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5 star rating
Dennis L. S. from West Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great service and Great Work!"
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5 star rating
Jim M. from West Des Moines, IA, whose Lexus was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great people, great customer service, fair priced, and care about their customers."
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5 star rating
Chris W. from Clive, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside always does good work and gets it right the first time. They are the most conscientious, customer-oriented auto repair shop I have ever worked with. They are not always as cheap as some of the lower-quality service shops and tire/muffler chain stores, but they are a good price alternative to the auto dealerships, and they do better work than all of the above."
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5 star rating
Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would highly recommend them to take their vehicles here. I have always been very satisfied with their service."
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5 star rating
Shari R B. from Des Moines, IA, whose Saturn was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Exceptional customer service. I have been very satisified with repairs done to my car. I feel secure driving my car out of town now."
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5 star rating
Geralyn F. from Windsor Heights, IA, whose smart was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Always have a great experience working with Westside and my vehicle comes back to me cleaner than when I brought it in:-)"
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5 star rating
Marc M. from Urbandale, IA, whose Volvo was in for an auto repair service, reviewed their last visit on and their testimonial is:
"You are not going to find a better place, anywhere in Iowa, to get your vehicle serviced. Promise."
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5 star rating
Todd M. from Urbandale, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Trusted advisors. Fair prices."
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5 star rating
Maria S. from Des Moines, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Provides good service and provides reinforcement to customers who return, which is a perk...not all places take extra time and effort to do little nice things for customers."
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5 star rating
Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, reviewed their last visit on and their testimonial is:
"they do great work & are customer friendly. They go above & beyond making your stop there as comfortable as possible. It is the little things that makes the differance."
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5 star rating
Jmayoros reviewed their last visit on and their testimonial is:
"great service and quality work"
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5 star rating
Andrew C. from Altoona, IA, whose Pontiac was in for an auto repair service, reviewed their last visit on and their testimonial is:
"It's great. I never go anywhere else! I've never had to take my car back a second time for the same issue."
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5 star rating
Kirk J. from Urbandale, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"i have recommend customers, in just the last few weeks. And I have been a customer for over 20 years."
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5 star rating
Chris S. from Clive, IA, whose Volkswagen was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Amazing customer service. Westside Auto Pros did a great job estimating work as soon as I walked in and kept me informed the whole time."
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1 star rating
Joe C. from Urbandale, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Good people, good service"
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5 star rating
Troy G. from Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would tell them that you do quality work and are respectful to the the customer."
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5 star rating
David M N. from rbandale, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are thorough and caring."
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5 star rating
Erwin E F. from Ankeny, IA, whose Kia was in for an auto repair service, reviewed their last visit on and their testimonial is:
"they give you their personal attention to your service needs. a great place to go!!!!"
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5 star rating
Mark H. from Grimes, IA, whose Infiniti was in for an auto repair, reviewed their last visit on and their testimonial is:
"Great service and my car has never broken down."
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1 star rating
Adam J. from Runnells, IA, whose Dodge was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Go somewhere else. Great customer Service but way overpriced and unable to perform job...so much so that I ended up not have the work completed. The strut bolts were semi-seized in the lower bushing. I got an over the phone quote that it would be roughly 320 (I had the struts) to put them on and get an alignment. Dropped it off and got a call saying it was going to be 460 but may not need an alignment. Got another call saying they can't get the bolts out and were going to have to press out the bushings and put new in...bushings were quoted at $60 each and total cost would end up right at $1000. I said no thanks, was charged a little over $50 for them to try to get a bolt off with no success...waste of my time and money. Took the truck home/broke the bolts loose/put new struts on/put everything together in about 2 hours. Apparently the shop rate is 500.00/hour. I also bought the bushings just in case I needed them...got them for 30.00 each. Front desk and shuttle were very friendly and helpful but way actual service team is overpriced and unable to perform the job."
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5 star rating
Sarah D. from Granger, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Polite, friendly, professional, thorough, accommodating, reliable"
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5 star rating
Matt S. from West Des Moines, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great! Have loved all experiences with Westside!"
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3 star rating
Kirstie from Des Moines reviewed their last visit on and their testimonial is:
"They were super nice, and I'm satisfied so far with the work done. They also were true to the estimate given, and I don't feel like they took advantage of the fact that i'm a woman, but they took entirely too long to fix the problem (they told me it would be done Friday, I wasn't able to get it until Tuesday morning). I wish I would have gotten the diagnostic charge subtracted from the total cost since it was a $1400 repair, or some sort of discount other than a chipped windshield fix since it took them way longer than i was told."
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5 star rating
Nyla W. from West Des Moines, IA, whose BMW was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would recommend them. Jeff gave me his time but sometimes his "I will call you right back meant a pretty long time or not at all. ""
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5 star rating
Jayson G. from West Des Moines, IA, whose Chrysler was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very to to me so far"
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5 star rating
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"great service! i taken my vehicles to Ron for over 20 years."
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1 star rating
Edwin C. from Clive, IA, whose Audi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I stopped in, made an appt, showed up on time. My oil change and tire rotation took an hour and a half - dealer does it in half the time. Tech brought car to front and it sat there until I got up to say something. Absolutely no sense of urgency. When I stopped in to make the appointment they said they take very limited "wait for the car" appts - despite having a pretty nice waiting area. I had just cleaned the windows and they managed to leave a big smudge on the inside of the windshield. I almost went back inside but did not because I was a bit concerned at how long it would take. Receipt said it was vacuumed but somehow they missed a chunk of popcorn in the middle of the floormat. Recommended coolant service even though that was done a month ago."
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5 star rating
Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"they are great, fair, professional"
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5 star rating
Todd M. from Urbandale, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They are my trusted partners when it comes to taking care of my vehichles and keeping us on the road."
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5 star rating
Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I am very satisfied with the service, price and professionalism."
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5 star rating
Scott C. from Des Moines, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great place, easy to work with, do a great job, and take the time to add the little touches (Shuttle Service, Washed car, Popcorn Treat.."
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5 star rating
Kory from Des Moines reviewed their last visit on and their testimonial is:
"I would highly recommend West Side Auto Pros as trustworthy and thorough."
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5 star rating
Jeff S. from Ankeny, IA, whose Nissan was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Good work at a reasonable rate. Recommended to 2 other friends already."
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5 star rating
Breena from Clive reviewed their last visit on and their testimonial is:
"Awesome! I don't feel like I am being taken advantage of, and I know that I can trust them to do quality work."
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5 star rating
Suzanne M. from Windsor Heights, IA, whose Oldsmobile was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They were very easty to work with. For a busy working mom, that is absolutely crucial!"
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5 star rating
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I have went to Westside Auto Pros for over 20 years and it's a reliable place to take your car"
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5 star rating
Michael J F. from Waukee, IA, whose Audi was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great customer service. Quick service."
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5 star rating
Jean L. B. from Clive, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Best place in town for vehicle service."
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3 star rating
Paul K. from Clive, IA, whose Chevrolet was in for an auto repair service, reviewed their last visit on and their testimonial is:
"very friendly. very open communication"
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5 star rating
Greg B. from Clive, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Top quality service and excellent attention to detail"
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5 star rating
Travis S. from West Des Moines, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I have told several people that I trust Westside to let me know about all issues with our vehicle and that I feel you can trust their knowledge and workmanship."
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5 star rating
Joe G. from Clive, IA, whose GMC was in for an auto repair service, reviewed their last visit on and their testimonial is:
"The best shop of its type in Des Moines!"
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5 star rating
Jordan N. from West Des Moines, IA, whose Honda was in for an auto repair service, reviewed their last visit on and their testimonial is:
"They do great work, and I don't worry about sending my wife there when I cannot go."
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5 star rating
Jim B. from Urbandale, IA, whose Mercury was in for an auto repair service, reviewed their last visit on and their testimonial is:
"High quality work, done quickly, with no pressure to have extra work done."
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1 star rating
Mark K. , whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would not refer my family or friends to this particular facility. I was charged way more than I should have been (nearly 2 full days labor) for troubleshooting a problem that I diagnosed and reported upon arrival. After work was complete and I was back on the road, a part that was removed by the technician was not replaced properly subsequently causing another breakdown/tow/repair bill only 75 miles down the road of nearly $1000."
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5 star rating
Tonya L. from Albia, IA, whose Chrysler was in for an auto repair, reviewed their last visit on and their testimonial is:
"I have been very happy with all services and I will continue to drive 1.5hrs to service my vehicles ."
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1 star rating
Joe L. from Clive, IA, whose Toyota was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Please see my previous note. Until the service quality increases, I'm not going to recommend Westside."
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3 star rating
Michael D. from Clive, IA, whose Ford was in for an auto repair service, reviewed their last visit on and their testimonial is:
"I would recommend they try it"
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5 star rating
Mark from Des Moines reviewed their last visit on and their testimonial is:
"Repair was fast, Employees very friendly"
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5 star rating
Manni B. from Urbandale, IA, whose BMW was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Westside Auto Pros does good work, has great customer service and are reasonably priced."
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5 star rating
Anonymous from Des Moines reviewed their last visit on and their testimonial is:
"I would recommend them"
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5 star rating
Jim S. from Clive, IA, whose Lincoln was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Very pleased with service and how they always keep me informed on any problems the car may soon be having. Preventive maintenance awareness is great."
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5 star rating
Aron from Clive reviewed their last visit on and their testimonial is:
"FINEST KIND, ON A SCALE FOM 1 TO 10 IT`S 11"
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5 star rating
Kate W. from Urbandale, IA, whose Saturn was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Super friendly shuttle driver and didn't make me feel like just a number."
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5 star rating
Brian P. from Clive, IA, whose Chrysler was in for an auto repair service, reviewed their last visit on and their testimonial is:
"Great customer service, timely resolution, high quality work. My wife loved the popcorn left in the car. You've established trust and a new customer. Your prices were fair and reasonable. You kept me informed throughout the process and let me be the decision maker."
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5 star rating
Hank R. , whose Saturn was in for an auto repair, reviewed their last visit on and their testimonial is:
"Good work, and fair prices."
Ron Haugen
Ron Haugen:
"Thank you for your trust in us Hank !"
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5 star rating
Tonya from Des Moines reviewed their last visit on and their testimonial is:
"Very impressed with this shop. Clean, prompt and no surprises. Will return!"
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5 star rating
Kevin from Clive reviewed their last visit on and their testimonial is:
"I was traveling from out of state on business when I had car trouble. I took it to a dealer first (big mistake!) and they charged me $1000.00 to fix the problem and it did not help. I called Westside Auto Pros on a Monday morning. They told me to bring it right in. They found out what was wrong, charged me 1/2 what the dealer did, fixed the problem and I was on my way in less than 4 hours. These folks were a life saver for me and I would recommend them to anyone traveling thru Des Moines or that lives there. They were kind, courteous and straight forward. I wish they were in my town, I'd always take my car to them."
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5 star rating
Michelle from Des Moines reviewed their last visit on and their testimonial is:
"Thank you for the great customer service. Your front staff is knowledgable and always smiling. Will definitely continue to use as my auto repair place!"
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5 star rating
Joe from Clive reviewed their last visit on and their testimonial is:
"The Honda was in for a simple oil change but thanks to the careful routine inspection, the need for a new cabin filter was identified. That's a confidence builder!"
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5 star rating
Anonymous from Des Moines reviewed their last visit on and their testimonial is:
"My first time to Westside was a great experience. As a mom with a toddler, I need a place to get our car serviced where our daughter can run around/play if we need to stay. Trust me, it's really important to a mom. When she was crawling, I went to a place with a dirty waiting area that had hardly any space to even take 2 steps in any direction. This is perfect for what we need and if I go by myself, it's a nice oasis where I can drink a cup of coffee and relax. The people at the front desk were very intentional and let me know the ins and outs of any recommended repairs they noticed on our car. Overall, I would definitely refer people I know to Westside."
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5 star rating
Travis & T. from Des Moines reviewed their last visit on and their testimonial is:
"Took my van in to have the air conditioner fixed and the cost was less than I anticipated which was a good surprise. They also discovered a gasket leak that most likely saved me from driving without oil and causing me more problems. With a teen driver, college driver and us we take 4 vehicles to West Side for maintenance and repair. West Side does their best to keep our costs down if possible. However, wouldn't mind a 5-10% loyalty discount each time we have work done. :)"
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5 star rating
Paulb from Des Moines reviewed their last visit on and their testimonial is:
"The team not only performed a great review of our 16 year olds new vehicle, but did some requested repairs as well. Since my repair part was very expensive, the service team searched out the best price for me, and got me out the door under my original estimate. I don't expect this every time, but their willingness to go the extra mile was great!"
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3 star rating
Milov from Des Moines reviewed their last visit on and their testimonial is:
"Generally, very happy eith the service. It woukd have been nice to have had more updates through the day on what going on with the progress of my car. Additionally, the parts mark-up was a little high. Overall, will return."
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5 star rating
Dougb from Des Moines reviewed their last visit on and their testimonial is:
"They said it would take onr hour & it was one hour to fix my car.
The people are great at what they do."
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5 star rating
Michaelc from Des Moines reviewed their last visit on and their testimonial is:
"Brought car in for Oil change and Tune up, while working on it , they discovered some other problems that needed taking care of - as always, I leave there feeling confident in the dependability of my old car ... West Side Autos makes sure it keeps running like a gem!"
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5 star rating
Gary & D. from Des Moines reviewed their last visit on and their testimonial is:
"I first started bringing my vehicles to Westside Auto Pros in 2010 and have never had a bad experience from the staff or mechanics.
I look forward to a continued long association."
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5 star rating
Evelynj from Des Moines reviewed their last visit on and their testimonial is:
"Great service, very nice people, good value."
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5 star rating
Jeanb from Des Moines reviewed their last visit on and their testimonial is:
"Westside Auto Pros are knowledgeable and professional in every aspect of thier operation. They have always provided above and beyond the service I anticipated."
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5 star rating
Jong from Des Moines reviewed their last visit on and their testimonial is:
"As usual the service and ride to work program was excellent. The only problem I have is that for about the 9th time I came to Westside, got the work done, but forgot to turn in the rebate check. The one I could have used yesterday was for $20.42. That's a lot of bottles and cans I'll have to pick up alng the highway to make it up. Until next time. Jon"
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3 star rating
Frankh from Des Moines reviewed their last visit on and their testimonial is:
"excellet. Appointment kept. Well orgnized busness."
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5 star rating
Anonymous from Des Moines reviewed their last visit on and their testimonial is:
"Everyone was so nice, very helpful. Tina provided particularly excellent customer serice. I'll come back!"
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5 star rating
Gilbertu from Des Moines reviewed their last visit on and their testimonial is:
"As usual your service was prompt, courteous and fair. I would highly recommend your establishment to my family and friends.

Thank you,

Gilbert V. Urias"
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5 star rating
Greg & R. from Des Moines reviewed their last visit on and their testimonial is:
"Very pleased with the service and care given to our vehicles at Westside. They couldn't finish a repair on my auto in one day so they offered me a rental car until the next day. It all worked out great. Thanks."
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5 star rating
Jeanb from Des Moines reviewed their last visit on and their testimonial is:
"What a great place to take your vehicle for service. Westside Auto Pros is the very best."
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3 star rating
Anonymous from Des Moines reviewed their last visit on and their testimonial is:
"I have no complaints about the actual work or cost of the work. I wasn't too pleased with having to constantly follow-up with them on the status of my vehicle. Not that I needed them to call me hourly, but they were waiting for parts and the part apparently didn't come in when expected, which I didn't know until I called to follow-up. I had to call a day or two later to follow-up again."
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5 star rating
Gregs from Des Moines reviewed their last visit on and their testimonial is:
"Your front line staff and your responses are excellent."
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5 star rating
James & N. from Des Moines reviewed their last visit on and their testimonial is:
"I had taken the car to two other repair shops, both stated they couldn't seem to find the problem. West Side found it, tested it, repaired it, and tested it again, in two hours. We are very pleased."
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5 star rating
Markk from Des Moines reviewed their last visit on and their testimonial is:
"Wow! I could stop right there. The whole experience was fantastic. Penny was able to fit me in, Matt "checked me in and made me a cup of coffee. Rick drove me home (twice). Jeff called with the estimate. Tina called and assured me a ride would be there to get me soon. Wade picked me up and drove me back to the shop. Jeff stayed late so I could pick up my vehicle. I found a freshly washed vehicle inside and out. With a surprise in the front seat. I couldn't tell you one persons name at my old place(never again). I will definately "pop" back in as will the rest of my friends and family. Great Experience. Thank You."
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5 star rating
John & L. from Des Moines reviewed their last visit on and their testimonial is:
"We have always been very please with the service that is provided to us. In all capacities, your employees are super! It is such a pleasure to get into the vehicle when service is done. It is clean and smells good! Thank you for all everyone does!"
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5 star rating
Garyc from Des Moines reviewed their last visit on and their testimonial is:
"WAP stands behind their work. After our car developed a clicking noise from the engine recently, they offered us a rental car and got the car fixed by the next day. They also caught a maintenance issue that we'd overlooked, so we got that taken care of at the same time. They are honest and honorable in the way they conduct their business. We highly recommend them."
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3 star rating
Miket from Des Moines reviewed their last visit on and their testimonial is:
"West side auto pro's staff provided a fantastic environment for the customer's stay during repair and also has a shuttle ride option as well. They did really well evaluating my vehicle and telling me the problem as well as putting other future essential repairs under consideration. Their customer service is well cared for and provide information important for the customer. I also think they put on repair prices a little bit off the edge compare to other service providers but my first day for me was a good experience."
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3 star rating
Patrickl from Des Moines reviewed their last visit on and their testimonial is:
"excelent service thank you!Your prompt attention and top notch customerservice sets you far above all others."
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5 star rating
Carolec from Des Moines reviewed their last visit on and their testimonial is:
"A couple weeks ago my Mazda Tribute lost all brake power. The vehicle was towed to Westside Auto Pros where Jeff arranged a loaner vehicle for me (which I greatly appreciated) and my vehicle was repaired by the end of the following day. They provided good details around the repair and the cost involved. I was very pleased with the service, timeliness, and the friendliness of the entire staff. I will definitely be back!!"
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5 star rating
Dorism from Des Moines reviewed their last visit on and their testimonial is:
"Easy to make an appointment and they called/e-mailed to confirm.

Shuttle service excellent to and from work.

Service performed was explained along with an estimate of when future service would be needed for brakes.

Glad to have a good service center for my Saturn."
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5 star rating
Jason from Des Moines reviewed their last visit on and their testimonial is:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you! (Invoice # 72186)"
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5 star rating
Jasonw from Des Moines reviewed their last visit on and their testimonial is:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you!"
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5 star rating
Jimd from Des Moines reviewed their last visit on and their testimonial is:
"After getting the run around from another shop, I discovered Westside on my drive home. Great service, great price and the cleanest shop I've been in. They have my business from now on."
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5 star rating
Cathyo from Des Moines reviewed their last visit on and their testimonial is:
"Did you like the new made up word? But it describes my experience everytime I bring my car in for maintenance or repairs. Jeff is the first contact and is an outstanding individual to greet me first thing in the morning. His professinalism and knowledge are examples of the type of company Auto Pros stands for. All other front office employees, Tina and Penny are such rays of sunshine. And what can I say about Wade. Such a colorful person! Keeps the communication going while traveling to the office, nothing is ever boring. Love that guy! Have never had the opportunity to meet the mechanics, but know they are outstanding individuals by the way my vehicle is returned to me. Always top notch repairs. Thank you to everyone at Auto Pros for taking care of me and my vehicle. It is very much appreciated!"
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5 star rating
Freemans from Des Moines reviewed their last visit on and their testimonial is:
"The staff was very friendly. They explained the problems they found after completing an inspection of the vehicle. They provided me with multiple options at different price points to complete my repairs. The repairs were completed in a timely fashion. All my questions and concerns were addressed in a courteous manor. I was very pleased with the service I received and how my car ran when it was returned to me."
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5 star rating
Michaeln from Des Moines reviewed their last visit on and their testimonial is:
"I am so glad I found Westside Auto Pros! I continue to be amazed with every visit. Complete professionalism and unrivaled customer service. It's nice to have a auto shop you can trust. Keep up the great work!"
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5 star rating
Larry & D. from Des Moines reviewed their last visit on and their testimonial is:
"Being greeted by the friendly staff at Westside Auto Pros is just the begining in a string of positive services offered by a local small business. Their bathroom was a warm tropical paradise, they offer complimentary custom coffee by the cup and the driver that took me to and from work was a class act! Wade dropped me off at the front door and picked me up at a predetermined time in the afternoon. Thank you Westside Auto Pros for making me feel like ROYALTY!"
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5 star rating
Josephw from Des Moines reviewed their last visit on and their testimonial is:
"Brought my car in when i needed codes cleared and was hooked up and driving away the next day. Thanks to all that worked on my car and got me squared away."
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5 star rating
Markh from Des Moines reviewed their last visit on and their testimonial is:
"Westside autopros service has always been top notch. I have always been explained in detail all services that are needed. I'm a detail guy so I like that very much. I have never been sold upgrades or pressured to have services performed. It is great to never have to go to the dealership for service."
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5 star rating
Gregoryd from Des Moines reviewed their last visit on and their testimonial is:
"I have been taking my Saturn to Westside for service work for the past couple of years and I would highly recommend them. Their service is top-notch, they provide me prompt shuttle service to and from my office, and they always have my car ready when promised. I know I can rely on them to keep my car in tip-top condition. Kudos to Ron and the entire staff!"
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5 star rating
Anonymous from Des Moines reviewed their last visit on and their testimonial is:
"My 1996 Honda Civic runs almost as good as the day I drove it off the Show Room floor!!!"
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5 star rating
Glenng from Des Moines reviewed their last visit on and their testimonial is:
"I called Westside to see if they had nitrogren for my tires which my wife thought was low. Jeff knew my first name and offered to check the pressure and add if necessary for no charge because I was a very satisfied regular customer."
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3 star rating
Rachelv from Des Moines reviewed their last visit on and their testimonial is:
"I had my oil changed and transmission fluid flushed. Both experiences were excellent. I dropped my car off at 7:40 a.m. to catch the 7:55 a.m. shuttle. The shuttle was very timely in picking me back up as I needed by car done by noon. I have found that if I can clear in when I need to be picked back up, Westside is very accommodating and the shuttle drivers are very kind!"
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5 star rating
Nicolet from Des Moines reviewed their last visit on and their testimonial is:
"Great customer service and always involving, engaging, and entertaining. Very concerned about family and will continue to take all our cars there!"
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5 star rating
Markz from Des Moines reviewed their last visit on and their testimonial is:
"very little improvement needed from my stand point"
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5 star rating
Cameronh from Des Moines reviewed their last visit on and their testimonial is:
"My wife's vehicle needed new tires, and there were several "buy 3, get the 4th free" deals elsewhere that we could have taken advantage of. But Ron and Jeff went out of their way to make sure we had a safe set of new tires that fit within our budget. Quite simply, these guys are honest and they get the AAA Top Shop award for a reason. The shop's integrity ? in its work and the employees' character ? is something every auto shop should aspire to match. We've been regular customers for years, and we will continue to be regular customers. Great job!"
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5 star rating
Tori & B. from Des Moines reviewed their last visit on and their testimonial is:
"I brought my car in for an oil change and they also did their inspection and found that my tires needed rotating. They called me before they did any extra work, and I told them to go ahead and rotate them. They also dropped me off at work and picked my husband up after he got off, so it worked out great!"
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5 star rating
Marnam from Des Moines reviewed their last visit on and their testimonial is:
"We have going to Westside for a number of years. Staff is very knowledgeable and friendly. They always go out of their way for us. We enjoy the fun facts on FB!"
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5 star rating
Chadh from Des Moines reviewed their last visit on and their testimonial is:
"fix my problem right first time, nice staff, competitive prices and very knowledgeable."
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5 star rating
Pennyh from Des Moines reviewed their last visit on and their testimonial is:
"In and out without any fuss! Excellent customer service."
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5 star rating
Patrick from Des Moines reviewed their last visit on and their testimonial is:
"Just wanted to thank Ron and Jeff for great customer service on the work with my BMW. Appreciate the competitive pricing and superior customer service."
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5 star rating
Garyl from Des Moines reviewed their last visit on and their testimonial is:
"The number 1 priority for auto service is good, dependable work. A good guarantee, customer service, and fair prices are also desirable qualities. Westside Auto Pros has it all! I recommend them to everyone."
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5 star rating
Anonymous from Des Moines reviewed their last visit on and their testimonial is:
"Very Satisfied with my experience with Westside."
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5 star rating
Blakes from Des Moines reviewed their last visit on and their testimonial is:
"Easily the most professional, clean, straightforward, and modern automobile shop I have taken my car. And yet, the services come at a reasonable price. I will never take my car to the service shop at the dealership when this team does such high-quality work at a more reasonable price."
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5 star rating
Benw from Des Moines reviewed their last visit on and their testimonial is:
"Brought my high-mileage Volvo S80 in for the scheduled oil change & tire rotation. The guys brought up several fixes that needed to be addressed at some point in the future. They were great with prioritizing which ones were most important for safety and performance. There was no pressure and they were very accommodating. I can trust these guys to take care of me and my vehicle. Would recommend to anyone to have West Side Auto work on your vehicle."
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5 star rating
Mildred (. from Des Moines reviewed their last visit on and their testimonial is:
"Westside was excellent to work with and any questions I had about my car they answered. Setting up a time to bring the car in was fast and easy. The staff who work there are polite and knowledgable. And my car always comes out fixed or served as the Warrenty requires."
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5 star rating
Chadh from Des Moines reviewed their last visit on and their testimonial is:
"friendly staff, and always does a great job of explaining my cars problem and fixing it right thanks westside"
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5 star rating
Amyb from Des Moines reviewed their last visit on and their testimonial is:
"I had to bring my 3 young children with me to get our oil changed. The nice waiting room (with TV, toys, and complimentary beverages), friendly staff (each of the kids were happy to get a balloon), and short wait (we were in and out in an hour, which included the oil change, a filter replacement, and tire rotation) made it an enjoyable experience."
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5 star rating
Ron & K. from Des Moines reviewed their last visit on and their testimonial is:
"The employees are always friendly. They fit us in the schedule promptly and had the vehicle done earlier than expected. We have been doing business with them a long time and will not switch."
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5 star rating
Rjn from Des Moines reviewed their last visit on and their testimonial is:
"Excellent service, up front estimates, and timely repairs. Doesn't get much better than that."
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