A: Yes, we work with Enterprise Rent-A-Car to provide you with transportation if you will need a car while we have yours in the shop for repairs, at no cost to you.

A: Yes, we work with Rick's Towing to provide emergency towing and roadside service. Their number is 515-276-1848, or you can just call us and we will arrange it for you.

A: Our work is sold by the job. We have found that this is the fairest way to charge for automotive repairs. We will quote a price for a particular repair and that is the price that you will be charged. If we charged by the hour one customer may have to pay a higher price than another as no two technicians work at the same speed. We do use an industry guide to help us calculate the cost of a repair.

A: A "shimmy" or "pulsation" that can be felt when the brake pedal is applied can be caused by the brake rotors becoming warped. This does not always mean that you need new brakes, but any abnormal brake feeling or concern should be inspected ASAP.

A: Your vehicles "Check Engine" or "Service Engine" lamp is the cars way of saying that the computer has seen something wrong. There are several reasons that these lamps can come on, and a steady lamp means that a sensor or sensors are not operating within the pre-designated parameters, and the vehicle should be brought in for a complete diagnostic. However, if the lamp starts flashing, this indicates an engine misfire, which you would probably feel, and the vehicle should be brought in right away. If the engine is missing or not running properly try to get your vehicle in as soon as possible to prevent damage to the catalytic converter or other parts.

A: In today's vehicles, sometimes just having your vehicle "tuned up" will not cure a rough running engine or a drivability concern. The vast array of electronic components that control your engine today, when failed, or even starting to fail, can give you the same feeling of just needing a tune up.

A: Some vehicle owners fear they'll void their warranty if the vehicle isn't serviced by the dealer. According to the federal Magnusson-Moss Warranty Act, you can have your vehicle serviced by any competent independent service station, shop or garage and still maintain your warranty. If you do have a repair that is covered by warranty, we will be happy to arrange the repair time, as well as deliver and pick up your vehicle from the dealer.